THREE Mobile has assured customers that services have “returned to normal” – with reported outages dipping to just 200.
Users were left seething yesterday when the phone network stopped working properly, leaving tens of thousands of Brits unable to make or receive calls.
The network provider has more than ten million mobile customers across the UK.
But more than 10,000 users reported issues yesterday, according to Downdetector.
iD Mobile, a British mobile virtual network operator operating as iD Mobile Limited and operating under the Three network, also experienced thousands of reported outages.
But cases started to dwindle overnight, and now only 200 customers say they are still affected by the glitch.
A Three spokesperson said: “Following an issue affecting voice calls yesterday, services have returned to normal overnight. We continue to monitor and review all services throughout today to ensure full stability.
“However, today we expect to see an additional impact on our service due to Storm Éowyn in some areas.
“We have already deployed extra engineering resources and planning for these areas, so we can bring sites that are impacted back online as soon as it is safe to do so.
“A normal volume of 999 calls were connected yesterday and our monitoring confirms the service is working fully this morning. We continue to investigate the small number of reports that we received about 999 call failures.
“|We apologise sincerely for the inconvenience caused by the issues on our voice network yesterday.”
Follow our blog below for all the latest updates …