A MAJOR retailer with 1,100 branches is set to permanently shut two more shops following a string of other closures.
WHSmith, the beloved British retailer known for its books, magazines, and stationery, has confirmed it is axing two more stores.
The decision has sparked outrage among loyal customers and raised further concern about the future of Britain’s high streets.
A branch in Mere Street, Diss, is the latest casualty, with a social media post confirming it closed down yesterday.
The company blamed this particular closure on the forthcoming lease expiry, stating that it was “no longer sustainable” to keep the branch open.
A spokesperson for WHSmith said: “We are disappointed to be losing our presence in Diss and would like to thank our customers for their support.
“We are extremely grateful for the commitment of our in-store colleagues, whom we will support during this transition and redeploy to nearby stores where possible.”
Locals took to Facebook to share their sadness.
One said: “Sad to see another store go,” while another said: “Another great loss.”
A third added: “I used to go every week to get my magazines, so sad to lose this gem”.
It’s a similar story in Newport, where the city’s WHSmith branch on Commercial Street will close its doors in April.
Shoppers have already noticed the big yellow clearance sale signs plastered across the windows, offering 30% off books and stationery as the store prepares for its final days.
Devastated locals have voiced their frustrations online.
[bc_video account_id=”5067014667001″ application_id=”” aspect_ratio=”16:9″ autoplay=”” caption=”WH Smith Deals with Back-to-School Theft” embed=”in-page” experience_id=”” height=”100%” language_detection=”” max_height=”360px” max_width=”640px” min_width=”0px” mute=”” padding_top=”56%” picture_in_picture=”” player_id=”default” playlist_id=”” playsinline=”” sizing=”responsive” video_id=”6360514730112″ video_ids=”” width=”640px”]One wrote: “WHSmith is closing, and my first thoughts are for those losing their jobs. I hate shopping online, but it’s becoming my only option.”
Another said: “There’ll be nowhere to buy decent pens and pencils now. The town is disappearing.”
A third added: “Its disgusting what online shopping is doing to our town centre, there’s nowhere to shop anymore”.
MORE CLOSURES
The closures in Diss and Newport are part of a wider trend for WHSmith, which has been cutting costs and shutting stores across the UK.
The retailer confirmed that its Haverhill branch on High Street will close on April 26, 2025 due to its lease expiring.
The situation in Bournemouth is similar, with two stores set to shut down in the coming weeks.
The Old Christchurch Road branch will close on Saturday, January 18, followed by the Winton branch on February 15.
Last year, the Boscombe store also closed, leaving locals to describe the once-bustling town centre as “a ghost town.”
WHSmith, which has been a high street staple for decades, has closed at least 10 stores in the past two years, including locations in Manchester, Bicester, Somerset, and Sale.
Despite the closures, the company insists it remains focused on growth.
In 2024, WHSmith opened 110 new shops, with 15 in the UK and over 50 in the US, mainly in airports, railway stations, and hospitals.
It has also partnered with Toys R Us, introducing concessions in some UK stores.
However, the company is under pressure to save costs, with a reported 4% drop in sales leading to plans to cut up to £10 million in expenses.
For many, the closures signal the slow death of the British high street, leaving communities without the familiar stores they’ve relied on for decades.
As WHSmith navigates this transitional phase, its legacy as a staple of British high streets remains at risk, and communities continue to grapple with the loss of these local landmarks.