NETFLIX users in the UK may be at risk of an online scam that could drain their bank accounts.
The fraudulent scheme tries to trick people into handing over their personal details, including logins and banking information.
According to the Mirror, a fake email is doing the rounds informing people that their Netflix account is “on hold”.
The scam explains that this supposed pause is a result of a payment issue.
It then prompts the receiver to input their data to restart their account.
The technology team at the Mirror used fake information to investigate the cyber scam.
At first, they were prompted to “retry or update payment” to resolve the issue.
“We still can’t process your payment,” the error message on the email reads.
“Make sure your payment method has enough balance and isn’t expired, then retry your payment so you can get back to enjoying Netflix.”
A red box then urges you to “Update Payment Method”.
After reporters entered a fake name and email address, they clicked the login button.
They were then taken to a payment screen and prompted to enter their credit card details.
[bc_video account_id=”5067014667001″ application_id=”” aspect_ratio=”16:9″ autoplay=”” caption=”‘Cowboy Builders’: A Couple’s £200k Loss” embed=”in-page” experience_id=”” height=”100%” language_detection=”” max_height=”360px” max_width=”640px” min_width=”0px” mute=”” padding_top=”56%” picture_in_picture=”” player_id=”default” playlist_id=”” playsinline=”” sizing=”responsive” video_id=”6370390617112″ video_ids=”” width=”640px”]At this point, a message will inform you that you need to fill in the form to unlock your Netflix account.
Filling out this information would give scammers access to your Netflix account as well as your bank account.
[authenticated-scripts src=”%3Cscript%20class%3D%22palin-poll%22%20src%3D%22https%3A%2F%2Fwww.thesun.co.uk%2Fpollingwidgets%2Fv3%2Fwidget.js%3Fquestion_id%3D110348%26game%3Dpolling%22%3E%3C%2Fscript%3E” type=”embedded” width=”100″ /]Worryingly, the email has been described as looking “authentic” and even features the Netflix logo and convincing looking login page.
If you receive a similar message, refrain from filling out any of your information.
Instead, contact Netflix customer service directly on their website.
“If you receive an email or text message from what appears to be Netflix asking for your account email, phone number, password, or payment details, it’s highly likely a scam,” the streaming service said.
“Netflix will never ask for this information via such channels.”
The online platform recommends reporting any suspicious emails or texts.
You should also change your password if you suspect your account is at risk, as well as contact your bank to report your concerns.
If you receive any messages relating to your Netflix account, verify the information directly on the Netflix website or app.
The Sun has reached out to Netflix for comment.